Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Mr P Jackson Autotrader
Focus.
Very pleasant experience from start to finish Ian the salesman took care of everything from start to finish, good part ex with a low finance quote got me into a new vehicle in under 48 hours.
Would highly recommend this dealership.
Thanks
Ms L Farrar Autotrader
Very helpful staff. Great range of cars. No issues with the car I purchased so overall I'm very happy.
Mr R Telfer Autotrader
Very good.
Purchased a BMW X6 2013. Alan was excellent, not at all pushy and was very efficient and knowledgeable, nothing was to much trouble even though I'm a self confessed nuisance when I make a big purchase. I would definitely recommend and go back when buying a car again.
Mr P Mcfadyen Autotrader
A great experience
Great service, nothing was too much trouble, prices are very reasonable and I was impressed that they valeted and MOT'd the vehicle prior to me collecting it- very professional and none of the off putting high pressure selling that you get from some dealers. I would definitely recommend John Stuart Motor Co to other car buyers.
Mr A Mcarthy Autotrader
Pleasant friendly experience.
Just bought a Mazda 3 from Dave at John Stuart Motors,from walking onto the site it was a pleasant,friendly experience-very relaxed atmosphere with no pressure or heavy handed sales approach(unlike many garages around) Would not hesitate to both recommed and use again
Mr R Turnbull Auto trader
Very good service from John Stuart motor ..........The dealership was courteous and easy to deal with. They handled my enquiries (I bought one of their second hand cars) quickly and helpfully and were straightforward and efficient from the start of the transaction to the end. I have to single out Ian Pilling who dealt with me and whom I would not hesitate to recommend.
Mr L Healey Autotrader
A pleasure to do business with them.
I am very happy with the process of purchasing an MG3 with a part exchange of my old car; they made it easy for me. Its a long time since I last bought a car and I am sure the process was far more complicated. The staff are friendly and polite, but thanks go to Alan for the deal. The show rooms are clean and modern and they have a large number and variety of second hand cars available from the small to the large luxurious models. I am very happy with my MG3 3 Form Sport 1.5Vti, it can be a lively car when you use the rev's and handling is excellent, I would recommend the MG3 to anyone, and not just the young, I am 62 years old.
Ms G Henderson Autotrader
Excellent
Great customer service from everyone I dealt with, wide range of cars, purchase made simple and quick. No pressure selling. Would highly recommend.
Mr J Taylor Autotrader
Great experience
I bought a Ford S-Max from John Stuart's last week and couldn't be happier. The salesman was great, not at all pushy, answed all my questions without any of the arrogance you get at some dealerships.

They let me test drive the car there and then and even suggested a route. They gave me a good trade in on my car too.

I had my finances in place so rather than wasting time putting down a deposit and coming back the next day I asked if I could drive it away and they agreed. They took the time to fill in all the paperwork for the DVLA, etc., explaining everything as they did so.

Easiest car purchase / PX I've done and with one of the nicest salesman too.

I've had the car a week now and it still drives without fault with no hidden gremlins which is my biggest concern about buying a second hand car.

I'd definately recommend John Stuart.
Mr R Warner Autotrader
Brilliant Best place I ever been to. Just want to say Alan and Billy thanks for everything.
Ms R van Der Lann Autotrader
Good, courteous service, would recommend
The service at the John Stuart Motor Company was friendly, courteous and efficient. We were given information when wanted it and left to have a look around at leisure, to make up our mind. Once we decided to go ahead with the sale, the service was prompt and to the point, when i called afterwards with a query, I got a quick response. All in all, very happy with the process.
Mr D Rhodes Autotrader
Professional But Relaxed Service
We had a thoroughly enjoyable experience at JS Motor Company. We were at no stage pushed into any particular sale, were left to browse and think at our leisure which created a good environment for us to think clearly about what we were doing. There was no attempt to add on daft extras, but the service was still comprehensive and professional. Thanks very much!
Mr C Hatton Autotrader
Very happy
Status:Published Seen a Kia Sportage for sale and spoke to Ian regarding it went to view it that day and was greeted and made welcome by him. Had a run out in the vehicle and was not pressured at all by Ian which me and my girlfriend were happy about as we wanted to get to make sure we got the right deal first. He is very friendly and helpful and would recommend him again to anyone else looking for a car.
M S O'Callaghan Autotrader
Happy customer from Ireland.
Travelling from Ireland to purchase a car requires some form of trust with the dealer with what is on offer. After speaking with the sales team at John Stuart Motor Company, I was happy that what was being described and on view online would be worth the journey. When I arrived the car was presented in immaculate condition and came exactly as described. All paperwork was available and in order. Flew out at 4 and was on the ferry home for 9. 2000kms done and the car is as good as it was when it left the garage. Thanks I.P.
Mr Z Robbens Autotrader
FIVE STARS!
Very helpful, not pushy as you might expect from some car salesmen and I would certainly recommend John Stuart Motors to anyone looking to buy a car!
Mr W Forrest Autotrader
Fantastic staff and service
Top service from start to finish. Staff were excellent, especially Ian, very friendly and not pushy. Would recommend to anybody.
Mr R Mcdonald Autotrader
No1 for customer care!!
Ian and all the folks at John Stuart went above and beyond to help me get my car. The aftercare was 5 stars too. Would definitely get a vehicle of these guys again.
Mr S Griffin Autotrader
Easy and relaxed not pushy.
Very relaxed viewing of car asked to take a test drive on my own to get a proper feel of the car before committing to buy.
All paperwork completed on collection including registration and road tax. Car serviced before collection and 12 month warranty included.
Ms J Layne Autotrader
Could not be happier with my purchase!
Dealers are often synonymous with the Arthur Daley types (only the over 40s will appreciate that comment lol!). Not so the John Stuart Motor Company. From the minute I saw my car on Autotrader (a 2013 Hyundai IX35 which is in pristine condition) and placed a call to the dealership, I knew instinctively I was in safe hands. The professionalism of Ian was faultless: no pushy sales, honest appraisals and a fantastic personal approach. Honestly, I have no negative comments to make! I made a 360 mile round trip for one of their cars and I'll do it again when the time comes for me to trade up. Good dealers can be hard to find. Now I've found one, I have no need to look elsewhere. Definitely five stars.
Mr P Kelly Autotrader 26/08/2016
Excellent vehicle and easy to deal with
Purchased a vehicle off Ian in John Stuart Motor Compnay. Very professional and easy to deal with. Top class vehicle. Exactly as it was described before I arrived. Flew in from Dublin got picked up at Liverpool Airport by Ian at 8.30am. Was back in Holyhead waiting for the ferry by 11.30 am. Would have no problem recommending this Motor Company.
Mr D Lopez Autotrader 29/08/2016
WANT A QUALITY CAR, WITHOUT STRESS
WHAT A GREAT PLACE TO BUY A CAR FROM, VERY HELPFUL, MADE EVERYTHING HAPPEN LIKE A BREEZE. ENSURE YOU WALK OUT THE DOOR COMPLETELY HAPPY.
Mr M Allison Autotrader 26/08/2016
Quick - easy and simple :-)
Plenty of choice , good prices and finance packages - no hassle or mither.
Pleasure to do business with
Mr C Forrest Google review
Service was exceptional the staff were very friendly and helpful and the process from start to finish was managed with care and attention. I was kept up to date at all times and given all the information required. Problems or concerns were no problem as I only had to call and these were dealt with there and then. I definitely would recommend John Stuart Motors as they are the best dealership I have ever dealt with.

I will definitely use them again in the future.
Mr D Harris autotrader 19/08/2016
Friendly, professional and relaxed.
Called to check the car was still in stock and arranged to go and view it within the hour. When we arrived, the salesperson, Alan was very helpful, allowed us to go and have a look at the car without him standing over our shoulder and after taking a few details we also took it for a test drive. When discussing figures, Alan again was very relaxed and not pushy, and once an agreement had been reached I drove the car away. Very professional, friendly and relaxed.
miss A Chambers autotrader 30/07/2016
phenomenal Service - Highly Recommended!
A very enjoyable experience and one I would highly recommend. Ian was absolutely lovely; readily available to answer every one of my questions and very informative in every one of his answers. Not only did he have everything sorted entirely for me before my visit (so the three hour journey wasn't wasted) but his patient manner in dealing with someone who obviously knew very little about cars is what truly impressed me - I needn't worry about sourcing my next car; Ian will be the first call!

Having been burned twice on acquiring vehicles in the last year; the honesty, professionalism, and the humble 'no-pressure' approach of John Stuart team leaves me positive I'll be making that 200mile trip over to Warrington whenever the need for a new vehicle arises. And I'm sure a few friends and family will be heading that way too; for the peace of mind of knowing they'll have a remarkably sound vehicle, with a hassle free service that didn't cost the earth!

Highly recommended!
Mr A Walsh autotrader 13/07/2016
Couldn't be happier
This is now the 2nd car I have purchased from John Stuart, and once again, I can't complain. Car is perfect, exactly what I wanted. Ian, the salesman was great. The car was ready for me to collect & was fully prepped prior to collection. I hadn't seen my car until collection, but knew it would be perfect due to previous experience. I will be a customer for life at John Stuart Motor Co.
miss e bushell autotrader 24/06/2016
Excellent service. Good value for money.
This was the second car I've bought from John Stuart motors. Went back there because of the excellent customer service I received the first time. The customer service I received this time was excellent too. Nothing too much trouble and really helpful. Would highly recommend to anyone. Thanks Ian and Alan.
mr Hague autotrader 24/06/2016
Thanks to Ian Pilling and Billy for their no pressure sales, take the car see what you think no nonsense, just what I wanted. Now looking forward to driving my BMW Z4 to the Amalfi coast in August. Would recommend John Stuart Motors to friends and family. Thanks.
mr d close autotrader 18/06/2016
Excellent
Billy the sales rep was excellent. Traveled 150mls from mid Wales and Bought a 2016 MG6 TS which at £9500 was £1500 cheaper than any other MG dealer in UK on auto trader. Recommend.
mr moar autotrader 17/06/2016
Car sales as it should be.
Salesman Alan was most helpful and not a little pushy, exactly what a car salesman should be.
The car was immaculately presented and the deal was secured with good humour and help arranging retention of my number plate and taxing the car.
A most pleasant experience.
mr d walsh autotrader 17/06/2016
5 stars for John stewart
From the first minute at john stewart motors I was impressed with the lack of high pressure sales, I was given all the information I needed to make my decision. The salesman , Ian king was particularly helpful as I had a problem with my bank and Ian sorted it out, then taxed my new car online for me . The whole experience at john stewart was excellent.
j burgess autotrader 14/06/2016
Happy to recommend to family and friends
Great and friendly happy too help with no pressure my whole family have delt with john and we've all bought cars from him we'll definitely return when it's time to renew are cars
Mr j bignall autotrader 23/05/2016
Wow, what service i received from this car garage. i changed my ford fiesta for an Insigna as i needed a bigger vehicle. the support i received from Ian and John was amazing and saved me a lot of money. i would recommend this garage to anyone and will be going back again if i ever wanted to change my car.
miss c ellison autotrader 19/05/2016
Excellent and got what wanted!
Very helpful and discussed all the options looked for the best way to offer the best deal.
mr m arnold autotrader 13/05/2016
A breath of fresh air.
Our experience here was a relaxed non pushy environment, Ian was very helpful and got us a better offer than we anticipated.
h conroy autotrader 22/04/2016
Over the moon with purchase!!
I found the staff to be extremely helpful and friendly. Nothing was too much trouble.
We got a great deal too!
We love our new car and would definately recommend John Stuart Motor company to people.
mr j blount autotrader 16/04/2016
Would recommend this dealer
Friendly helpful salesman (Alan) got the car i wanted at a fair price delighted